Terms + Conditions

Booking acknowledgements

By booking an appointment or using our services, you agree to abide by our Terms and Conditions.

Last Updated: Oct 28th, 2024

1. Appointments & Cancellations

- Appointments are required for all services. Please arrive on time to maximize your session.

- We kindly request 48 hours' notice for cancellations or rescheduling. If 48 hours notice is not given, your credit card will be charged for 50% of the cost of the service you booked.

-Clients who no-show or fail to call to cancel may be required to pay a deposit when booking their next appointment. The deposit will be deducted from the total cost of the service.

-If you cancel within 24 hours of your appointment your credit card will be charged 100% of the service.

-If you are more than 15 minutes late, we may not be able to accommodate the full service you requested. In such cases, we will do our best to provide an adjusted service based on the remaining time or reschedule at our discretion.

2. Service Guarantee

-We stand by the quality of our services. If you experience any issues within 7 days of your appointment, please reach out, and we will provide a touch-up if necessary. After this period, regular charges may apply.

3. Health & Safety

-We prioritize nail health and reserve the right to decline service if a client’s nails are in unsuitable condition or may be at risk.

-Our studio follows strict hygiene protocols, including sanitizing tools and surfaces after each client. Clients displaying signs of illness may be asked to reschedule for the safety of staff and other clients.

-For the safety and comfort of all clients and staff, we ask that you refrain from bringing children or additional guests to your appointment.

4. Payment & Pricing

-All prices are listed on our booking website and are subject to change.

-Tips are appreciated but not mandatory and can be left in cash or added to card payments.

5. Photography & Media

-With your consent, we may take photos of completed nail art to share on our social media platforms or website. These images will not be used for any other purpose without explicit permission.

6. Product Policy

-We use high-quality gel products and Gel-X extensions. We do not offer acrylic, dip powder, or pedicure services.

7. Changes to Terms

-Artiq Studio reserves the right to modify these Terms and Conditions at any time. We recommend reviewing them periodically.

9. Right to Refuse Service

-Artiq Studio reserves the right to refuse service to anyone for any reason at any time. This may include, but is not limited to, clients exhibiting inappropriate behavior, arriving in an unsuitable physical condition, or not adhering to our studio policies.